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How to Communicate with the Consular Section at U.S. Embassy - Dhaka

As part of U.S. Embassy – Dhaka’s efforts to improve customer service and facilitate public outreach for consular customers, the Consular Section’s Information Unit will receive and process all inquiries related to immigrant and nonimmigrant visa inquiries solely via email.  In addition, the Consular Section no longer accepts mailed or faxed correspondence. This standard is intended to ensure that communications are fully documented and consistent from one customer to the next.

The U.S. Embassy’s website contains detailed information for all consular services and answers to most questions. If the needed information cannot be found on the website, individuals may contact the Consular Section by email. 

• For inquiries related to adoptions, the email address is

With the exception of emergencies involving American citizens, anyone calling by phone will be advised to send their inquiry by email to  Questions will generally not be answered over the phone.

Important Notice

Starting July 14, 2014, any agency or person providing adoption services in intercountry adoption cases involving orphan children and Convention adoptees must be accredited or approved under the Intercountry Adoption Universal Accreditation Act of 2012 (UAA) of 2012 or be a supervised or exempted provider.

The UAA extends the safeguards provided by accreditation to orphans who are being adopted from countries that have not acceded to the Hague Adoption Convention, their adoptive parents, and birth parents. This ensures that adoption service providers are all held to the same federal standards, no matter from what country the child is being adopted.

Extensive information on the accreditation of adoption service providers is available on the Department of State’s adoption website,, in the section entitled The Accreditation Process.

If the I-600A or I-600 is filed with USCIS before July 13, 2013, the case is UAA grandfathered and the UAA does not apply to the case.

If that date is on or after July 13, 2013, the case is not UAA grandfathered and the UAA applies to the case for adoption services provided on or after July 14, 2014.

The U.S. Department of State posts a list of currently accredited agencies and approved persons on the Adoption website.


For information concerning the adoption process and Bangladesh specific requirements, please visit the State Department’s website:

Additionally, the contact information of the State Department Visa Office concerning immigrant visas for adoptive children is (202)-485-7600, Monday to Friday, 8.30 a.m. to 5.00 p.m. EST.

Contact Us

  • For More Information, please consult the following sources:

    U.S. Embassy in Bangladesh:
    U.S. Embassy, Dhaka
    Madani Avenue, Baridhara
    Dhaka-1212, Bangladesh
    Tel:  (880) 2-882-3805

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