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U.S. Citizen Services
 

The mission of the American Citizen Services (ACS) Unit is to provide assistance to American citizens in Bangladesh. We provide a range of services and information, all of which can be found on the links to the left. For more information pertaining to the specific services that we offer, please make your selection from the options on the menu at the left side of this page.

Safety of American Citizens Abroad

Americans traveling abroad should regularly monitor the U.S. Embassy in Dhaka’s website and the U.S. Department of State’s travel website, where the current Worldwide Caution, Travel Warnings, and Travel Alerts can be found. The U.S. Embassy also encourages U.S. citizens to review the Department of State’s “Tips for Travelling Abroad,” which includes valuable security information for those both living and traveling abroad.

For those who are unable to access the internet, or to obtain information on the go, up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the U.S. and Canada or, for callers in other areas, by calling a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).

Americans living or traveling in Bangladesh are encouraged to sign-up with the U.S. Embassy through the Department of State’s Smart Traveler Enrollment Program so that they can obtain updated information on travel and security within Bangladesh. Enrollment forms and instructions are available on the Embassy's American Citizen Services Smart Traveler Enrollment Program page. Americans without Internet access may sign-up directly with the U.S. Embassy in Dhaka. By enrolling with the U.S. Embassy in Dhaka, American citizens make it possible for the Embassy to contact them in the event of an emergency.

The U.S. Embassy in Dhaka encourages all travelers to Bangladesh to review the Country Specific Information on Bangladesh prior to their travel.

Security at the U.S. Embassy

Embassy security procedures require that all visitors submit to a security inspection. No luggage, electronic or photographic equipment is permitted in our waiting room or on other Embassy premises.  We strongly urge individuals planning to visit the U.S. Embassy to leave all electronic devices, including cell phones at home on the day you intend to visit the U.S. Embassy.  The U.S. Embassy assumes no responsibility for prohibited items that are required to be left outside of the Embassy.

Online Appointment System

  • All regular American Citizen Services are by appointment only. Please make an appointment online:
    · Passport services
    · Add visa pages
    · Consular Report of Birth Abroad
    · Notarials and other services

    Embassy Dhaka’s online appointment system is simple and easy to use.  Applicants are able to make, change and cancel appointments through the online system.  Once the appointment is made, applicants are able to print a confirmation page.  Applicants will receive an e-mail reminder with instructions for the interview at the Embassy.

    Please click on Online Appointments to make your next ACS appointment online!

Contact Information

  • Consular Section, U.S. Embassy
    Dhaka
    Madani Ave. Baridhara Dhaka
    1212 Bangladesh

    American Citizen Services (ACS) Unit
    Phone: (880)(2) 882-3805
    For ACS inquiries only
    Fax: (880)(2) 882-4449

    E-mail:  American Citizen Services
    DhakaACS@state.gov