- Bangla (PDF 137 KB)
How to Communicate with the Consular Section at U.S. Embassy - Dhaka
As part of U.S. Embassy – Dhaka’s efforts to improve customer service and facilitate public outreach for consular customers, the U.S. Embassy is pleased to announce that the Consular Section’s Information Unit will receive and process all inquiries related to immigrant and nonimmigrant visa inquiries solely via email. In addition, the Consular Section will no longer accept mailed or faxed correspondence. This new standard is intended to ensure that communications are fully documented and consistent from one customer to the next.
The U.S. Embassy’s website contains detailed information for all consular services and answers to most questions. If the needed information cannot be found on the website, individuals may contact the Consular Section by email.
With the exception of emergencies involving American citizens, anyone calling by phone will be advised to send their inquiry by email to DhakaACS@state.gov. Questions will generally not be answered over the phone.
The Embassy's Consular Section provides emergency and other assistance to U.S. citizens, including the issuance of passports. We also provide a wide variety of visa services to Bangladeshi and other foreign nationals here in Bangladesh. We provide two major types of services:
Non-Immigrant Visas: Processes applications for temporary visas to the United States including tourist visas, business visas, student visas, and temporary work permits.
Immigrant Visas: Processes cases for people wishing to immigrate to the United States and accepts petitions from American Citizens for their immediate relatives to immigrate to the U.S.
Click here to read our customer service statement
For reasons of security, visitors or visa applicants MAY NOT bring any Cell Phones, Cameras, CDs, VCDs, DVDs, Video Cassettes etc. into the Chancery.
Consular Section, U.S. Embassy Dhaka
Madani Ave., Baridhara, Dhaka 1212, Bangladesh
(880)(2) 885-5500 (Citizen Services)
(880)(2) 882-3800 (Visa Inquiries)
Fax: (880)(2) 882-4449
Immigrant Visas: DhakaIV@state.gov
Non-Immigrant Visas: DhakaNIV@state.gov
Visa Fraud, Malfeasance or Crime Tips: DhakaFraud@state.gov