U.S. Embassy Introduces Customer-Friendly Visa Application Process
Starting September 14, 2014, the United States Embassy, Dhaka, will improve the way applicants apply for visas. This new system will simplify interview appointment scheduling, fee collection, and visa pickup. Applicants will be able to apply for their visas through a new, customer-friendly website, www.USTravelDocs.com/bd. Learn more through the fact sheet.
The new website, supported by a new call center, will make applying for visas easier by providing information in both Bangla and English in a single location. Previously, applicants would apply online but schedule appointments in person at Saimon Overseas. While Saimon will still be our partner in document collection and passport return, applicants will now book interview appointments through our new website. They will be able to arrange both individual and group appointment bookings as well as obtain application instructions, important U.S. Embassy information, and answers to frequently-asked questions. The call center will enhance accessibility to information, enabling applicants to speak to a customer service representative in English or Bangla.
It will also be more convenient for applicants to pay their visa fees. Once they have filled out their visa applications and scheduled their interviews, they can then pay their application fees at select HSBC locations in Dhaka, Narayanganj, Sylhet, Mymensingh, and Chittagong. They can pay in cash (in dollars or taka), and will receive a fee receipt valid for one year. Please note that as of August 31, Standard Chartered is no longer providing fee receipts. However, applicants who purchased a Standard Chartered fee receipt less than one year ago may still use that fee receipt to apply for a visa. All fee receipts, whether from HSBC or Standard Chartered, are valid for one year. For the convenience of applicants located outside of Dhaka, Saimon has also expanded document collection and visa pickup services. Applicants can now retrieve their visas from Saimon offices in Chittagong and Sylhet in addition to the existing retrieval option in Dhaka.
For complete information about visas, click here.
For an A-to-Z subject listing of visa related terms, click here.
The Embassy's Consular Section provides emergency and other assistance to U.S. citizens, including the issuance of passports. We also provide a wide variety of visa services to Bangladeshi and other foreign nationals here in Bangladesh. The section provides four major types of services:
Non-Immigrant Visas: Processes applications for temporary visas to the United States including tourist visas, business visas, student visas, and temporary work permits.
Immigrant Visas: Processes cases for people wishing to immigrate to the United States.
Click here to see Recent Changes that the Consular Section has instituted.
For reasons of security, visitors or visa applicants MAY NOT bring any Cell Phones, Cameras, CDs, VCDs, DVDs, Video Cassettes etc. into the Chancery.
Consular Section, U.S. Embassy Dhaka
Madani Ave., Baridhara, Dhaka 1212, Bangladesh
(880)(2) 88-09610202040 (Visa Inquiries)
(880) 017039883466 (from U.S.)
Fax: (880)(2) 882-4449
Visa inquiries: email@example.com
Visa Fraud, Malfeasance or Crime Tips: DhakaFraud@state.gov